Billing and invoices

How invoices are generated

Invoices are generated automatically by Stripe at the start of each billing cycle — monthly on the anniversary of your subscription start date, or annually if you're on an annual plan. Each invoice is sent to the email address associated with your GA4 Audits account.

The invoice includes your plan name, billing period, the subscription amount, any applicable tax (VAT for EU customers), and a unique Stripe invoice number for accounting purposes.

Where to find your invoices

All past invoices are available in Settings > Billing. Click "View billing portal" to open Stripe's hosted billing portal, where you can download PDFs of any past invoice, see upcoming invoice amounts, and manage your subscription. The Stripe portal is a secure, Stripe-hosted page — GA4 Audits never stores your card details.

Annual billing

Annual plans are billed in full at the start of each annual term. You receive one invoice per year rather than twelve monthly invoices. The annual invoice includes the full year's amount and is dated at the start of your annual term. If you need a quote or purchase order before committing to an annual plan, contact our sales team.

Updating payment details

To update your credit or debit card, open the Stripe billing portal from Settings > Billing. Click "Update payment method" and enter your new card details. The change takes effect immediately for future invoices. If a previous payment failed due to an expired card, you can retry the payment from the same portal after updating your card.

Failed payments

If a payment fails, Stripe automatically retries the charge over the following 7 days. You'll receive an email notification for each failed attempt. If all retries fail, your account will be paused — you can still view existing audit results, but you won't be able to run new audits. Update your payment method via the billing portal to immediately reactivate your account.

VAT and tax

GA4 Audits charges VAT on subscriptions for customers in VAT-registered EU countries. If you're a business purchasing on behalf of a VAT-registered entity, enter your VAT number in the Stripe billing portal to have it reflected on invoices and, where applicable, to qualify for the reverse charge mechanism.