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Account & Billing

What happens when I reach my audit limit?

New audit runs are blocked once you exhaust your monthly credits. Credits reset on your billing renewal date. Failed and cancelled audits are not counted.

Audit credits and how they're counted

Each time you start an audit and it completes successfully, one audit credit is consumed. Failed audits (those that error out before completing all modules) do not consume a credit. you can retry them freely. Audits that are cancelled mid-run also do not consume a credit.

The audit credit counter resets on your billing renewal date, which is the same day of the month as your original subscription start. You can view your remaining credits and renewal date on your account's billing page.

What happens when you hit the limit

When you attempt to start a new audit after using all credits for the current cycle, the app blocks the new run and asks you to wait for the next reset or upgrade to a higher plan. Extra audits are not silently started in the background.

How to check remaining audits

Your current audit usage is shown on the billing page for the account. That view is the most reliable place to check how many audits you have used this month and what your plan allows.

If you are on a team workspace, only the owner may see or manage some billing details directly.

Upgrade options

If you regularly run audits near your limit, upgrading to a higher plan is the most straightforward option. Professional, Agency, and Enterprise plans include more monthly audit capacity, and Enterprise plans can support custom commercial arrangements.

One-time top-up credits are not the default self-serve path today. If you need something outside the standard plans, contact support.

Still need help?

Contact our support team. we typically respond within 1 business day.

Contact Support